Meet Our Team
Director of Program Development
As Director of Program Development, Ben Marshall works in a key leadership and strategic operations role within PACT in all areas. His main focuses are on fundraising, partnerships, advocacy and justice system, school, community and overall stakeholder relations, along with program design, development, documentation, oversight, evaluation, and expansion.
Ben started out as a volunteer Restorative Justice facilitator in 2003 and soon after joined the charity full time as Program Manager, helping to establish PACT in the Metro West Court that same year and the 311 Jarvis Court in early 2004.
Ben then went on to expand the PACT Program into the school system by providing customized Restorative Justice training workshops for the TCDSB’s Safe Schools Department.
Starting in 2006, and working closely with PACT co-founder, David Lockett, Ben helped design and introduce the award winning LifePlan Coaching program across GTA-based youth courts. Ben successfully expanded the program to the Belleville region in 2011.
Ben has strong educational credentials: he graduated from the University of Toronto in 1994 with an honours degree in criminology and history. He has held volunteer positions as a probation officer and as a “Special Friend and Literacy Tutor” with the Children’s Aid Society. Ben was also certified as a Facilitator by the International Institute of Restorative Practices (IIRP) in 2008.
Before joining PACT, Ben spent eight years in management positions within the telecommunications industry and four years as a business systems analyst for a software company supplying the cable industry. Both positions allowed him to strengthen his business process and management skills and taught him to increase efficiencies across organizations. All of Ben's experience and skills have served him and the charity well in his career within the not for profit sector.